Policies and Disclaimers

1. Privacy Policy

At Beauty Essence, we respect your privacy and are committed to safeguarding your personal information. We collect personal details (such as name, address, email, and payment information) only to process orders, improve customer service, and send relevant marketing communications, should you opt-in. Your data will not be shared with third parties unless required by law or necessary to complete your transaction (e.g., with our payment processors). You may update your preferences or request the removal of your data by contacting us directly.

For more information, please review our Privacy Policy.

2. Return & Refund Policy

We hope you love your purchases, but if you're not entirely satisfied, we're here to help.

Returns: You have 14 days from the date of delivery to return your product. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.

Refunds: Once we receive your returned item, we will process your refund to the original payment method. Please note, shipping costs are non-refundable unless the return is due to a fault with the product.

Exceptions: Some products, such as opened skincare or beauty items, cannot be returned due to hygiene reasons. Please carefully check your order before confirming the purchase.

For more information, please refer to our Returns & Refunds section.

3. Shipping Policy

We offer free shipping on all orders, with delivery times typically ranging from 3 to 5 business days within the UK. International shipping is available, and costs will be calculated at checkout.

Orders are processed within 1–2 business days. During peak seasons or sale periods, delivery times may vary slightly. We will notify you of any delays.

4. Terms of Service

By accessing or using Beauty Essence’s website, you agree to comply with and be bound by these terms. We reserve the right to update or modify these terms at any time. All product descriptions, pricing, and availability are subject to change without notice. We aim to provide accurate information, but we cannot guarantee the complete accuracy of the product details or availability.

5. Product Disclaimers

Results may vary: The results of our products, especially in beauty and skincare, can vary from person to person depending on individual skin types, lifestyle, and conditions.

Allergic Reactions: We advise conducting a patch test before using any new beauty or skincare product to ensure no allergic reactions. If you experience any adverse reactions, discontinue use immediately and consult a healthcare professional.

Health and Safety: Always follow the instructions provided with each product. For any health concerns, especially if you are pregnant, breastfeeding, or have a pre-existing condition, please consult a medical professional before using new products.

6. Intellectual Property

All content on the Beauty Essence website, including product images, text, logos, and designs, are the property of Beauty Essence. Unauthorized use of our intellectual property, including copying or distributing content without permission, is strictly prohibited.

7. Limitations of Liability

Beauty Essence will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use any products purchased from our site. This includes damages for loss of profit, data, or other intangible losses. Your use of our site and products is at your own risk.

8. Terms of Use for Content

Any content you submit to Beauty Essence, including reviews, feedback, or product photos, becomes the property of Beauty Essence. By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and promote your submissions.

9. Contact Us

If you have any questions or concerns regarding our policies or disclaimers, feel free to contact us at:

Email: info@beautyessence.uk