Full shipping information
BeautyEssence delivers to the United Kingdom, the United States and Spain. Every order is tracked, and you choose Tracked Standard or Tracked Express at checkout. You pay one shipping charge per order, even if your order arrives in more than one parcel.
United Kingdom
| Service | Estimated delivery | Cost |
|---|---|---|
| Free Tracked Standard | 4–7 business days | Free on every order, no minimum spend |
| Tracked Express | 2–5 business days | £8.95 |
United States
| Service | Estimated delivery | Cost |
|---|---|---|
| Tracked Standard | 4–7 business days | $5.95 |
| Free Tracked Standard | 4–7 business days | Free on orders of $55 or more |
| Tracked Express | 2–5 business days | $10.95 |
Spain
| Servicio | Plazo estimado | Coste |
|---|---|---|
| Envío estándar con seguimiento | 4–7 días laborables | €5,95 |
| Envío estándar GRATIS | 4–7 días laborables | Gratis en pedidos de €49 o más |
| Envío exprés con seguimiento | 2–5 días laborables | €10,95 |
How free delivery works
- United Kingdom: Tracked Standard is free on every order, whatever you spend.
- United States and Spain: Tracked Standard is free once your order reaches $55 or €49. The threshold is checked against your order value after product discounts and before shipping. If a discount takes your order below the threshold, the standard delivery charge applies, and your bag shows how much more you need to add.
- Free delivery applies to Tracked Standard only. Tracked Express is always paid.
- Checkout always shows the exact options available for your address.
- Prices are charged in the currency of your country: pounds (GBP) in the UK, US dollars (USD) in the US and euros (EUR) in Spain.
Standard vs Express
| Tracked Standard | Tracked Express | |
|---|---|---|
| Estimated delivery | 4–7 business days | 2–5 business days |
| Tracking | Included | Included |
| Free delivery | Yes: always in the UK; above the threshold in the US and Spain | No, always paid |
Order processing
Orders are processed on business days (Monday to Friday, excluding public holidays). Delivery estimates are given in business days. Orders placed at weekends or on public holidays are processed on the next business day.
Tracking your order
When your order ships, we email you a tracking link. You can also enter your tracking number on our Order Tracking page. Tracking can take a little time to show the first scan after dispatch.
Orders in more than one parcel
Some items are sent from different fulfilment locations, so an order may arrive in separate parcels on different days. You only pay one shipping charge per order, and each parcel has its own tracking link.
Address errors and failed deliveries
Please check your delivery address carefully at checkout. If you spot a mistake, contact us as soon as possible: we can only change the address before your order has shipped. If a parcel can't be delivered because of an incorrect or incomplete address, or isn't collected from the carrier, please contact us so we can help arrange the next steps.
Delivery delays
Delivery times are estimates. Weather, peak periods, carrier delays and customs checks can occasionally add time. If your tracking hasn't updated for several business days, send us your order number and we'll look into it.
Duties, import charges and taxes
Prices in the United Kingdom and Spain include VAT where applicable. In the United States, any sales tax is calculated at checkout. Our prices and shipping charges do not include import duties or customs fees. If any apply to your order, they will be shown at checkout where Shopify can calculate them; otherwise they may be collected by the carrier or customs authority on delivery.
Need help?
Full terms are in our Shipping Policy.
